Craneware plc
("Craneware" or the "Company" or the "Group")
FY24 Final Results
Strong strategic and financial progress, delivering results above expectations
3 September 2024 - Craneware (AIM: CRW.L), the market leader in Value Cycle software solutions for the US healthcare market, announces its audited results for the year ended 30 June 2024.
Financial Highlights (US dollars)
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Revenue increased 9% to |
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Adjusted EBITDA1 increased 6% to |
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Annual Recurring Revenue2 increased to |
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Statutory Profit before tax increased 20% to |
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Adjusted basic EPS1 increased 9% to |
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Basic EPS |
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Robust Operating Cash Conversion4 at 90% of Adjusted EBITDA (FY23: 92%) |
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Total Cash and cash equivalents |
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Significant reduction in Total Bank Debt in the year at |
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Proposed final dividend of 16.0p per share (FY23: 16.0p) giving a total dividend for the year of 29.0p per share (FY23: 28.5p) up 2% |
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Completed share buyback programme utilising |
1 Certain financial measures are not determined under IFRS and are alternative performance measures as described in Note 15
2 Annual Recurring Revenue "ARR" includes the annual value of subscription license and related recurring revenues as at 30 June 2024 that are subject to underlying contracts and where revenue is being recognised at the reporting date
3 Net Revenue Retention is the percentage of revenue retained from existing customers over the measurement period, taking into account both churn and expansion sales
4 Operating Cash Conversion is cash generated from operations (as per Note 15), adjusted to exclude cash payments for exceptional items and movements in cash held on behalf of customers, divided by adjusted EBITDA
5 When we refer to 'Craneware', or 'The Craneware Group' or 'Group' in the annual report we mean the group of companies having Craneware plc as its parent and therefore these words are used interchangeably
Operational Highlights
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Investments made over recent years coming to fruition, delivering strong revenue growth and results above market expectations |
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US healthcare providers refocusing on their longer-term strategic priorities, including the delivery of value-based care, provides an increasingly supportive market backdrop for Craneware |
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Strong sales performance, driven by positive market response to Trisus Optimization Suites and success of the Trisus Platform Partner programme |
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Our Shelter platform partner programme has returned over |
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Continued high levels of customer retention, at over 90% across the multiple measures, demonstrating the value Craneware brings to its customers |
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A new strategic alliance formed with Microsoft, enabling a joint go-to-market plan for Trisus offerings on the Microsoft Azure Marketplace, expanding Craneware's market reach |
Outlook
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Increasing opportunity ahead, including accelerated innovation via the alliance with Microsoft |
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Momentum has continued post-year end, with good levels of trading and customer confidence, providing the Board with confidence in continued growth momentum for FY25, delivering on current expectations and the sustainable return to double digit growth rates |
Keith Neilson, CEO of Craneware plc commented:
"The strong financial results during the year demonstrates the strength of the Trisus platform, our increasing platform partnership successes and the role we play in helping healthcare providers drive for better value in the US healthcare market.
We see increased opportunity ahead. Our alliance with Microsoft will allow us to accelerate innovation and explore new AI-based applications in an efficient manner which, alongside the breadth of the Trisus platform, our unique data assets and our considerable and extensive customer base provides significant scope for expansion in the size of our addressable market.
We approach this opportunity from a position of strength and resilience, with a strong balance sheet, high levels of recurring revenue and consistently high customer retention rates. This gives us the confidence and the ability to continue investing for growth, to secure our long-term market position.
We have commenced FY25 with a good level of trading, and remain confident in achieving another positive year ahead, growth acceleration over the near term, and our ability to create further long-term value for all stakeholders."
For further information, please contact:
Craneware plc |
+44 (0)131 550 3100 |
Keith Neilson, CEO |
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Craig Preston, CFO |
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Alma Strategic Communications |
+44 (0)20 3405 0205 |
Caroline Forde, Kinvara Verdon |
craneware@almastrategic.com |
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Peel Hunt (NOMAD and Joint Broker) |
+44 (0)20 7418 8900 |
Neil Patel, Benjamin Cryer, Kate Bannatyne |
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Investec Bank PLC (Joint Broker) |
+44 (0)20 7597 5970 |
Patrick Robb, Henry Reast, Shalin Bhamra |
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Berenberg (Joint Broker) |
+44 (0)20 3207 7800 |
Mark Whitmore, Richard Andrews, Dan Gee-Summons |
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About Craneware
The Craneware Group (AIM:CRW.L), is the market leader in value cycle solutions. For 25 years, we have collaborated with
Customers choose Trisus®, a HITRUST and SOC2 Type II-certified, SaaS platform, to achieve operational and financial excellence in pursuit of their healthcare mission - delivering quality care to their communities. The Craneware Group - Transforming the Business of Healthcare.
Learn more at www.craneware.com
Chair statement
This has been a year of strategic and financial progress for Craneware. Investments made over recent years are coming to fruition, delivering strong revenue growth and results above market expectations. The Group continues to demonstrate its ability to innovate and meet the needs of its healthcare customers, while retaining a strong financial foundation. Through its Trisus platform and the associated platform partnership programme, Craneware is uniquely positioned to be a leading player in the digitalization of US healthcare, supporting its customers in the drive towards value-based care.
Strong financial results, above market expectations
The year has seen the Group deliver on its commitment to increase its rate of growth, while maintaining strong profit margins and reducing bank debt.
Group revenues increased 9% to
The healthy sales performance and continued high levels of customer retention have delivered growth in ARR to
The Group's continued high levels of cash generation and revenue visibility have enabled it to invest in the strengthening and ongoing innovation of the Trisus platform, continue our progressive dividend policy and complete our share buyback programme, whilst reducing total bank debt, at an accelerated rate, to
Leading market position & building momentum
Over the course of the financial year we have seen US healthcare providers emerge from the high-pressure environment of the COVID-19 pandemic into a more settled state, allowing them to re-focus on other strategic priorities. First in these priorities is the desire to deliver first class, value-based care to their communities against the challenging backdrop that includes increasing drug costs, increasing wage bills and an aging population putting more strain on the healthcare system. These challenges result in continued financial pressures they need to understand and actively manage.
Craneware holds a unique central position within the US healthcare industry, with Craneware customers and customer numbers representing approximately 40% of the total number of registered US hospitals. Craneware customers include more than 12,000 US hospitals, health systems, affiliated retail pharmacies and clinics, and our data sets now cover more than 200 million patient encounters. Craneware's independence within the US Healthcare ecosystem allows an uncompromised focus solely on the benefit to its customers.
This positioning has been enhanced further this year through the growth of the Group's platform partner programme, leveraging the Group's Trisus platform and data to bring innovative additional offerings to its customers, as well as the recently announced alliance with Microsoft, supporting accelerated innovation and exploration of AI-based opportunities.
Benefitting society through our Purpose
The driving force of Craneware is its commitment to its purpose: to transform the business of healthcare through solutions that streamline and improve the operational and financial performance of its customers, providing the strong foundation for them to continue the provision of high-quality care for their communities. Social responsibility and delivering a positive contribution to society is paramount to Craneware and this is seen in the superb dedication of its team.
The ESG Committee routinely reviews the Group's sustainability credentials and has introduced various initiatives in the year to support its communities. Details about the Group's impact on the communities it serves can be found in the ESG Statement within the Annual Report.
On behalf of the Board, I would like to express my gratitude to the team at The Craneware Group for the hard work and passion they bring every day to serving our customers.
Board Changes
Following many years' service on the Board of Directors, Colleen Blye, Senior Non-Executive Director, and Russ Rudish, Non-Executive Director, have informed the Board of their intention to not stand for re-election at the Company's forthcoming Annual General Meeting. On behalf of the Board, I would like to thank them both for their significant contributions to Craneware's success to date. Their insight into the US healthcare industry has been invaluable and we wish them all the very best. The Board is in the latter stages of reviewing replacement independent Non-Executive Director candidates and will provide an update in due course.
Increased opportunity ahead
Craneware's strong sales performance is testament to the strength of the Trisus platform, the increasing success of its platform partnership programme, and the central role the Group plays in enabling its customers to deliver better value healthcare.
With an increasing opportunity ahead for Craneware, including accelerated innovation via the recently announced alliance with Microsoft, the Board is confident in the Group's ability to further its enviable market position and deliver successful outcomes for all stakeholders.
Will Whitehorn
Chair
2 September 2024
Strategic Report
Operational Review
Our mission is to transform the business of US healthcare. Our independent position in the market means we are uniquely placed to support all US healthcare providers in this pressing agenda, providing them with the insights they need to achieve greater value in healthcare. It is this powerful motivation that drives the whole Craneware team forward. We are immensely proud of the fantastic support our teams provide to our growing customer base. Together, our offerings continue to return in excess of
This has been another year of progress and delivery. We have seen many of the projects that were put in motion in recent years, such as our Data Foundations work, collecting and building our extensive proprietary data-sets, the launch of Trisus Optimization Suites, and our platform partnership programme, all start to come to fruition this year, as is evidenced in the increasing revenue growth rate, continued high levels of customer retention, and the recently announced alliance with Microsoft.
With this success, the opportunity ahead of us only continues to grow. Hospital management teams are increasingly seeking a greater understanding of the revenue and costs running through their extensive operations as they look to ensure a sustainable financial future for their facilities. Our recently introduced Optimization Suites combine different solutions to directly address some of the key strategic challenges our customers face today, typically delivering a more than 3x return on investment within the first year of ownership. Meanwhile our innovation teams are exploring new applications, including the use of Generative AI, and we will continue to invest in this area of the business to capitalise on this unique position gained from our extensive proprietary data-sets.
As we look to the year ahead, we do so from a position of increasing strength and resilience. Our extensive customer base, powerful cloud-based platform, significant data assets, high levels of recurring revenue and strong balance sheet provide us with a solid foundation from which to continue our growth strategy.
Digitalization of US Healthcare
The US healthcare market continues to experience challenges across three broad areas: clinical, financial and operational. Examples within these areas include the opioid epidemic, a mental health crisis, the increasing cost of prescription drugs and the behaviour of manufacturers in selectively honouring contracted and regulatory mandated discounts, medical procedures and associated insurance premiums, the shortage of healthcare professionals and wage inflation.
The combination of these factors means our customers are consistently being asked to do more, with less, while improving patient care. We believe the key to successfully achieving that is through accurate, accessible and meaningful data and insights, providing the ability to deliver enhanced services, improved infrastructure, robust governance and the ability to make more informed choices around resource allocation.
However, to make those choices our customers need to be able to manage and analyse vast amounts of data, which presents a significant and costly challenge for hospitals in areas such as scalability, interoperability, processing costs, security, and compliance.
Our vision is for the Trisus platform and its applications whether developed by Craneware or third parties to address these challenges, through connected technology in the cloud.
Trisus combines revenue integrity, cost management and decision enablement functions into a single cloud-based platform. The platform brings together siloed data from the various existing software systems in a hospital or healthcare system, normalises that data and applies prescriptive analytics in order to provide insights to customers to support informed decision making regarding a hospital's finances and operations, in one place.
We provide customers with the ability to build effective strategies related to revenue, pricing, cost, and compliance to mitigate the internal and external challenges described above, delivering real financial returns and freeing up valuable resources that can be re-invested and re-deployed by healthcare providers to support the clinical care of their communities and tackle their clinical challenges.
We believe the digitalization of healthcare and improvement of processes using data insights will provide the successful foundation for value-based care and enable the transformation of the business of US healthcare.
Growth Strategy - innovation to profoundly impact US healthcare operations, which will drive demand and expand our addressable market.
To date, our growth has been driven through increases in market share and product set penetration (land & expand). In recent years, we have invested in the development of the Trisus platform; a sophisticated cloud delivered data aggregation and intelligence platform which is the foundation for our future growth.
We are building on top of Trisus to strengthen our current products, leverage our proprietary data assets to expand our offering, integrate third party solutions to the platform and benefit from the scalability of cloud-technology.
Through our 25 year history in the US healthcare market, we have collected our own unique and extensive data set, which we believe contains the insights that will generate our products of the future. While we have always had a team analysing this data, the growth in artificial intelligence ("AI") and machine learning ("ML") means it is now easier and faster to do so, particularly when combined with the large language training capabilities of our own proprietary data. Meanwhile, we are also using AI across the organisation for efficiency and productivity gains.
Two Growth Pillars
Our strategy has two fundamental growth pillars:
1. Platform enhancements to increase ease of use and interoperability
With all customers now connected to, and benefitting from, the Trisus platform, our focus is on enhancing the attractiveness and value of the platform. This includes three areas of work:
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the ongoing re-engineering of existing offerings enhancing cloud-based applications; |
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the growth of our data sets within the platform, to support future product expansion; and |
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our Data Foundations programme which aims to increase the speed and ease of hospitals' interaction with the platform and interoperability of applications on the platform. |
Existing product improvements
The continual improvement of our existing offerings is an ongoing process. Combinations of new technology and their novel applications give speed, productivity and efficiency gains that benefit the ease of use of our offerings by our customers.
Growth of our data sets
The depth of our product offering continues to expand through the mining of the proprietary and regulatory data that we collect, identifying new ways that data can illuminate and support decision making within the hospital provider environment. We now have data sets covering more than 200 million patient encounters, providing incredibly valuable insights for our customers.
Whilst our Revenue Integrity and 340B related software applications utilise different technology stacks within the Trisus platform, they both supplement and further enrich our Trisus data sets. Eventually the work we are doing with our Trisus Data Foundations programme will enable the full integration of these stacks, making our offerings even more attractive to customers as the speed and depth of insights available is increased.
Data Foundations
As part of our Data Foundations programme of work, we are utilising the advances in AI and ML data processing to increase the interoperability and connectivity of our applications, while making the platform's back-end processes more efficient and effective.
2. Value driven Customer Expansion
With the first stage of cloud-based enhancements for existing products now complete, our focus is now on the development of new applications and the extension of existing applications, to expand our capabilities and the benefits derived by our Provider customers. We anticipate our customers' success will in turn encourage new Providers to visit or re-visit The Craneware Group's solutions, which will facilitate a greater level of cross sale and product penetration across our extensive customer base and the wider US Hospital market over time, driving further growth in ARR as part of an ongoing cycle of transforming the business of healthcare and winning new customers.
Application Adoption and Measured Value
By equipping our internal teams with proactive indicators of customer engagement, derived from their usage data from the platform, we help customers maximise the value they achieve from their Craneware software investment. Helping customers boost their understanding of what good looks like enables them to enact meaningful change in their organisations en-route to sustainable operating model improvements. Increasing this visibility of shared learnings and success achieves individual customer value but also serves to connect customers across the community of Craneware software users.
Growth in ARR
This healthy sales performance and continued high levels of customer retention in the year have delivered growth in Annual Recurring Revenue (ARR) to
We continue to see the opportunity to accelerate ARR growth over the medium term, both as our initial platform partners mature and begin generating demonstrable recurring revenue and we unlock the considerable cross and upsell opportunities within our enlarged customer base. Customer retention for the year exceeded 90%, across the multiple measures, which is testament to the value Craneware brings to its customer base.
Six Trisus® Optimization Suites
The Trisus software applications and corresponding service offerings have now been grouped into six Trisus® Optimization Suites, bringing together the solutions that address specific strategic and tactical issues facing healthcare providers and are powered by the same sub-set of customer data. Through packaging our applications into suites, we aim to make it easier for our customers to identify which of our multiple additional applications are likely to unlock immediate value and address their challenges most effectively, based on their existing data within the Trisus platform.
The Optimization Suites are: Trisus Pricing Integrity, Trisus Data Integrity, Trisus Business of Pharmacy, Trisus Revenue Protection Optimization, Trisus Charge Capture Optimization and Trisus Value-based Margin & Productivity.
We have seen a very strong response from the market to these suites and their ability to address issues being faced by hospitals at a more strategic level, providing hospitals with a single vendor rather than multiple point solutions.
Sales mix
We have seen a significant increase in the overall level of new sales, further demonstrating the US healthcare industry's returning focus to strategic priorities after the Healthcare emergency that ended on 11th May 2023. The proportion of sales coming from each segment remained broadly consistent with the prior year.
Expansion sales to existing customers represents 83% of our total 'new' sales in the year (FY23: 81%), demonstrating the positive response of our customers to the increased ROI derived from the uptake of our partner programme, our additional cloud applications and the packaging of applications and services into our Optimization Suites.
Whilst overall Sales to new customers have increased in real terms, as a percentage of our total new sales it is 17% (FY23: 19%), reflecting the success of our Platform partner programme and other new sales to existing customers.
Growing Platform partnership programme
Our growing Platform partnership programme further enables us to leverage the strength of our data, platform and customer numbers to generate additional, highly scalable, Platform Revenue streams. It is an umbrella term that encompasses any revenue that is generated in association with third parties and is typically net of any third party outlays. This can be through the use of the data assets within Trisus to directly support our customers in their ability to leverage third parties or through hosting third party applications on the platform.
Our customers will benefit from increased breadth of solutions to deliver value from the platform partnership solutions, available in an efficient and secure manner through the Trisus platform. The application and service providers can benefit from access to our unique positioning, data sets and extensive customer base, and we can benefit from new revenue opportunities and additional business models. This work also creates important distinction and strong competitive differentiation between our holistic Trisus platform offerings and other Revenue Integrity and 340B potential competitors.
We will seek to transition the majority of this income into recurring revenue models, adding to our ARR, although the nature of the offering may be such that this is not applicable. These revenues from the platform, are initially categorised as 'Platform Revenues - non-recurring', until a repeatable pattern can be established.
We now have our initial programmes successfully generating revenue, and there is a building pipeline of additional programme opportunities, which will be rigorously assessed prior to launch.
Microsoft Alliance
We were delighted to announce in early July 2024 that we had formed an alliance with Microsoft to further transform the business of healthcare. As part of this, Craneware was named a Microsoft Global Partner Solution provider and we are in the process of finalising our joint go-to-market plan for our Trisus offerings on the Microsoft Azure Marketplace. The collaboration will see the delivery of differentiated offerings and increased value to customers through the application of industry leading data analytics, AI, and modern platform technology. As part of the agreement, we signed a Microsoft Azure Consumption Commitment (MACC) agreement, bringing predictability to our cloud spending, budget optimisation, and enhanced financial planning, thus driving cost efficiency.
A key factor of the agreement is the Microsoft Unified Support Commitment, which provides for additional resilience and cyber protection to us and our customers, with a guaranteed response time and prioritisation of technical resources were there to be any outages irrespective of the cause.
Craneware teams have begun co-innovation with Microsoft's AI experts to accelerate the application of AI enhancements to existing Trisus offerings and the exploration of new AI-based applications. Craneware's long heritage in the US healthcare industry, as well as more than 200 million unique patient encounters within its datasets, mean it is uniquely positioned to provide powerful, actionable insights to participants across the healthcare industry. These insights support better operational and strategic decisions, enabling further efficiencies in provider performance so they can focus on serving their communities and healthcare missions, transforming the business of healthcare.
The first of the Trisus applications to be made available on the Microsoft Azure Marketplace will be Trisus Chargemaster, Trisus Decision Support, and Trisus Labor Productivity. These offerings, supported by joint go-to-market initiatives and other activities will help expand The Craneware Group's market reach via the Microsoft partner ecosystem.
To drive the success of both this and the platform partner programme, we have created a new role, SVP of Strategic Partnerships. The role will serve as the lead liaison between The Craneware Group and its partners, working closely with internal and external cross-functional teams to identify new opportunities and negotiate mutually beneficial agreements that drive success for our customers, engender customer loyalty, produce both direct and indirect new revenue opportunities for the Group and expand The Craneware Group's reach.
M&A
While organic growth across our portfolio remains the priority, we continue to evaluate the market for suitable M&A opportunities and will continue to pursue strategically aligned companies that will accelerate our growth strategy. We maintain the same four key acquisition criteria of which target companies must fit into at least one, being: the addition of relevant data sets; the extension of the customer base; the expansion of expertise; and the addition of applications suitable for the US hospital market. We view our platform partnering programme as a potential source of future M&A activity, provided this would deliver mutual benefits to all parties.
Our People and Community
Our three focus areas of Community, People and Environment continue to guide our ESG efforts. Central to our purpose is that our solutions benefit society. Our solutions deliver value for our customers, through the provision of accurate financial data, insight and analytics, that can be reinvested to support our customers in the provision of care to their communities. In addition, our 340B pharmacy solutions enable our customers to generate cost savings which go directly to the provision of care for the underserved in their communities. The Craneware Group is also directly involved with the 340B Matters initiative, which aims to educate the market regarding the importance of the 340B program for the non-profit healthcare facilities that provide accessible and affordable care within their communities.
Our customers have seen more than
Extending the considerable support provided for many years, we continue to develop programmes and opportunities to positively and directly impact our communities; this complements our purpose and reflects the causes which are important to our employees. This is achieved through initiatives driven by our employees through Craneware Cares and the Craneware Cares Foundation. During the year, employees have supported several causes and charitable organisations including our quarterly Spotlight Charity and Community Outreach Program.
Our team provides valuable support to our customers and the achievements of the Group are due to the efforts, experience and dedication of our people. Our team is a talented mix of employees from diverse backgrounds, which contributes to high levels of innovation and collaboration. We believe in the importance of fostering a team environment while also celebrating the individuals within the team.
We continue to invest in our team, our facilities and working practices and we welcome feedback and suggestions for improvements through a range of employee engagement mechanisms. During the year we have held sessions under our Craneware Spaces diversity, equity and inclusion programme and relaunched our Employee Advisory Group which is helping to support some of our diversity, equity and inclusion efforts, along with other initiatives such as sustainability.
We continue to progress actions that help to support our environmental focus area. During FY24 we reduced our rented office facility footprint in the US thereby assisting with lowering our energy consumption and corresponding emission reductions. This process involved the closure of our
Financial Review
This has been a positive year for The Craneware Group, where we have seen our end market of US Healthcare return its focus to its longer-term strategic priorities. We have also seen many of the investments we have made over recent years begin to deliver the expected financial returns, including the acceleration of our platform partnership programme. For the year ended 30 June 2024, we are reporting revenue of
We continue to invest in our future while delivering an Adjusted EBITDA for the year of
The Group continues to be highly cash generative with a strong balance sheet. Our continued high levels of cash generation allowed us to reduce bank debt by
As a result of all of the above, our Adjusted Basic Earnings per Share increased 9% to
Underlying Business Model and Revenue Mix
The contracts we sign with our hospital customers provide a license for that customer to access a specified product or suite of products throughout their subscription license period. At the end of an existing subscription license period, or at a mutually agreed earlier date, we look to renew these contracts with customers. We recognise software subscription license revenue and any minimum payments due from any 'other long term' contracts evenly over the life of the underlying contract term.
In addition to the subscription license fees, we provide contracted transactional services, which are highly dependable, and recurring, but can occasionally see some variation year to year based on volume of transactions. Transactional services are recognised as we provide the service and include our contracts with our 340B customers that enable them to engage with their network of contract pharmacies.
We also provide professional and consulting services to our customers. Where these services are provided over an extended contract period, usually alongside the multi-year software license as part of one of our Trisus Optimization Suites, or where they relate to a complex implementation integral to the use of the software, the revenue is recognised evenly over the life of the underlying contract or project term.
The combination of these two software revenue models plus our recurring professional services represent the recurring platform revenues of the business, which for the current year have increased to
Shorter professional or consulting services engagements are also provided, usually taking less than one year to complete. These revenues are usually recognised as we deliver the service to the customer, on a percentage of completion basis. In the year, despite increasing underlying sales, these engagements have delivered
We continue to look for new and innovative ways to leverage the Trisus platform and the significant data assets within it. Our Platform partnership programme aims to deliver meaningful benefit to our customers and derive new revenue opportunities and additional business models for the Group. These revenues are recognised at the point we are able to invoice our customers. As initially, it is often too early to establish a pattern of what would become recurring, they are shown separately as "Platform Revenues - non-recurring", however once proven we expect many of these revenue opportunities to deliver future annual recurring revenue.
In the year, we are reporting Platform Revenues - non-recurring of
Annual Recurring Revenue
We define ARR as the annual value of subscription license and related recurring revenues as at the Balance Sheet date that are subject to underlying contracts and where revenue is being recognised at the reporting date.
ARR at 30 June 2024 increased to
Gross Margins
Our gross profit margin is calculated after taking account of the incremental costs we incur to obtain the underlying contracts, including sales commission contract costs which are charged in line with the associated revenue recognition and the direct costs of professional services employees who deliver the services required to meet our contractual obligations.
The gross profit for FY24 increased 9% to
Operating Expenses
Net operating expenses (to Adjusted EBITDA) increased 11% to
Product innovation and enhancement continue to be core to this future and our ability to achieve our potential. We continue to pursue our buy, build, or partner strategy to build out the Trisus platform and its portfolio of products. As we are highly cash generative, we are able to use our cash reserves to further "build" alongside the partner activities in the year and therefore continue to invest significant resource in R&D.
The total cost of development in the year was
We continue to believe this investment is an efficient and cost-effective way to further build out our growth strategy alongside any acquisition and Platform partner strategy. As specific products and enhancements are made available to relevant customers, the associated development costs capitalised are amortised and charged to the Group's income statement over their estimated useful economic life, thereby correctly matching costs to the resulting revenues.
Net Impairment (charge) / reversal on financial and contract assets
In the prior year, the culmination of efforts since the acquisition of Sentry Data Systems, Inc. ("Sentry") and associated improvements to ongoing relationships with customers resulted in a benefit to FY23 of
Adjusted EBITDA and Profit before taxation
To supplement the financial measures defined under IFRS the Group presents certain non-GAAP (alternative) performance measures as detailed in Note 15. We believe the use and calculation of these measures are consistent with other similar listed companies and are frequently used by analysts, investors and other interested parties in their research.
The Group uses these adjusted measures in its operational and financial decision-making as it excludes certain one-off items, allowing focus on what the Group regards as a more reliable indicator of the underlying operating performance.
Adjusted earnings represent operating profits, excluding costs incurred as a result of acquisition (if applicable in the year), integration and share related activities (if applicable in the year), share related costs including IFRS 2 share-based payments charge, interest, depreciation and amortisation ("Adjusted EBITDA").
In the year, total costs of
Adjusted EBITDA has grown in the year to
Following the amortisation charge on acquired intangible assets relating to the Sentry acquisition of
Taxation
The Group generates profits in both the
Other factors impacting the effective tax rate include tax deductibility of amortisation of acquired intangibles, tax losses brought forward and the number of share options exercised and associated tax treatment. Reconciliation of the tax charge for the year can be seen in Note 5. As a result, the effective tax rate for the year ended 30 June 2024 is 26% (FY23: 29%).
EPS
The Group presents an Alternative Performance Measure of Adjusted EPS, to provide consistency to other listed companies. Both Basic and Diluted Adjusted EPS are calculated excluding costs incurred as a result of acquisition and share related activities, being
Adjusted basic EPS, continues to move back in line with the increased levels of Adjusted EBITDA and has increased 9% to
Cash and Bank Facilities
Cash generation and a strong balance sheet have always been a focus of the Group. Our business model, based on recurring revenues and our ongoing efforts to maintain high levels of customer retention, provide the basis for high levels of cash generation. We always monitor the quality of our earnings through Operating Cash Conversion, this being our ability to convert our Adjusted EBITDA to "cash generated from operations" (as detailed in the consolidated cash flow statement).
In the year, having made the necessary improvements to Sentry's cash management processes, bringing them into line with the rest of the Group's operations, we continue to deliver high levels of Operating Cash Conversion across the combined Group at 90% in the year (FY23: 92%).
We continually review our capital allocation approach, ensuring we balance investing in our future with returning funds to our shareholder base and reducing our external bank debt. We have returned funds to our shareholders during the year via our normal progressive dividend policy, returning
In the prior year (on 12 April 2023), the Group commenced a share buyback programme of up to
This programme completed during the year utilising the balance of the allocated
In regard to the bank debt, the facility entered into for the acquisition of Sentry comprised a term loan of
All covenants continue to be met, the facilities currently expire in June 2026 and we have already had early stage discussions in regards to their extension beyond this date. We thank our banking partners, alongside our shareholders, for their continued support of our growth strategy.
As a result, Cash reserves at the year-end were
Balance sheet
Within the balance sheet, deferred income levels reflect the amounts of the revenue under contract that we have invoiced but have yet to recognise as revenue and therefore are subject to timing. This balance is a subset of the future performance obligations detailed in Note 3.
Deferred income, accrued income, and the prepayment of sales commissions all arise as a result of our SaaS business model described above and we will always expect them to be part of our balance sheet. They arise where the cash profile of our contracts does not exactly match how revenue and related expenses are recognised in the Statement of Comprehensive Income. Overall, levels of deferred income are significantly more than any accrued income and the prepayment of sales commissions, we therefore remain cash flow positive in regard to how we account for our contracts.
Currency
The functional currency for the Group, debt and cash reserves, is US dollars. Whilst the majority of our cost base is US-located and therefore US dollar denominated, we have approximately twenty percent of the cost base situated in the
Dividend
In proposing a final dividend, the Board has carefully considered a number of factors including the prevailing macro-economic climate, the Group's trading performance, our current and future cash generation and our continued desire to recognise the support our shareholders provide. After carefully weighing up these factors, the Board proposes a final dividend of 16.0p (
The final dividend of 16.0p per share is capable of being paid in US dollars subject to a shareholder having registered to receive their dividend in US dollars under the Company's Dividend Currency Election, or who register to do so by the close of business on 29 November 2024. The exact amount to be paid will be calculated by reference to the exchange rate to be announced on 29 November 2024. The final dividend referred to above in US dollars of
Outlook
The strong financial results during the year demonstrates the strength of the Trisus platform, our increasing platform partnership successes and the role we play in helping healthcare providers drive for better value in the US healthcare market.
We see increased opportunity ahead. Our alliance with Microsoft will allow us to accelerate innovation and explore new AI-based applications in an efficient manner which, alongside the breadth of the Trisus platform, our unique data assets and our considerable and extensive customer base provides significant scope for expansion in the size of our addressable market.
We approach this opportunity from a position of strength and resilience, with a strong balance sheet, high levels of recurring revenue and consistently high customer retention rates. This gives us the confidence and the ability to continue investing for growth, to secure our long-term market position.
We have commenced FY25 with a good level of trading, and remain confident in achieving another positive year ahead, growth acceleration over the near term, and our ability to create further long-term value for all stakeholders.
Keith Neilson CEO Craneware plc 2 September 2024
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Craig Preston CFO Craneware plc 2 September 2024
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Consolidated Statement of Comprehensive Income
For the year ended 30 June 2024
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Total |
Total |
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2024 |
2023 |
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Notes |
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